Got A Question? Get Your Answer

Feel free to contact us at should you need any further assistance.

About Iron Door

Yes, we are the manufacturer and accept the custom design and size. Pls contact us with your size and design, then we will give you our best quote. Or pls check our Custom Guide for further information.

The door width is measured from the edge of left jamb to the edge of right jamb, and door height is measured from the bottom of threshold nose to the top edge of the header jamb.

Or, pls check our Size Guide for more details.

We use high-quality 12 gauge steel with solid iron bars to produce our products

All our entry doors come with double-pane tempered glass, and for interior door, we will suggest to use single-pane tempered glass.

We do not have doors in stock. All the doors are made to order and customized with customers' design.

All our standard iron doors are insulated for energy efficiency and we will recommend our Thermal Break Iron Doors, including thermal break iron entry doors, thermal break iron french doors and thermal break iron pivot door that can withstand cold winter weather.

About Order

We will finalize the size and specifications of the door with you and issue the drawing for you. After we receive your order and get approval for drawing from you, we will start the production. Pls refer to how do I place order to start our cooperation. Or contact us at to learn more.

We accept order cancellation before the product is shipped or produced. If the order is canceled before the order enters the production you will get a full refund.

If you request to cancel the order when the product is almost finished and it's too late to cancel, you would be charged a 50% restocking fee for canceling the order.

We cannot cancel the order if the product is already shipped out.

Pls refer to our return & refund to learn more.

Our standard leadtime is 14-16 weeks from the drawing approval date. All our doors are handmade by our artisans, so it needs a reasonable long enough production time.

We do not provide installation, but all our pre-hung iron doors are easy to install and you can find a local contractor or builder for installation. We will send you the installation guide.

We warrant its product to be free from defects in manufacturing, materials, and workmanship from the date of purchase.

3-year warranty on the frame, hinges, and other hardware.

2-year warranty on the finish. Finish flaking and peeling from the metal only.

Note: Since our products are handcrafted, small differences in the design and finish can occur. We do not consider product variances as defects.

Pls refer to our Warranty Policy to learn more.

About Shipping

Yes, we offer free shipping and free tax in the whole continental United States. For the other states or countries, pls contact us to check the freight.

Sure, pls contact us at and advise your detail address, then we will check and give you our best quote.

You can rest assured that your item will arrive in new and undamaged condition. All our doors are packed in wood crates, steel frames and industrial-strength extra-thick stretch wrap, which will protect them from accidental damage during transportation.

We have our doors shipped by appointed truck company. And once there is a tracking number, we will update to you. The truck company will contact you before the dispatching. You can also contact with them to arrange an appointment.

We offer curbside delivery(unloading personnel and forklift excluded).

It will require you to have a minimum of 3-4 able bodied persons on site to offload. And you may also need to rent a forklift to assist if the package is too heavy.